'Shocking' e-commerce buying behaviours

By Paul Rufus

5th Mar 2013

I read an awful lot of white papers, research reports and blog posts on e-commerce from a huge variety of sources on a weekly basis (very sad I know).

When I received an email publicising a report by Click Tale, who provide customer experience analysis, entitled '5 E-commerce behaviors that shocked the experts' I simply had to have a read.

What is 3D Secure?

By Paul Rufus

28th Feb 2013

3D Secure, or 3 Domain Secure to give it it's full name, is just one of a number of tools available to e-commerce retailers to help minimise the risk of online fraud or purchases made using stolen credit and debit cards.

Essentially, 3D Secure provides an additional authentication step for online payments.

Tips for fraud prevention from Sage Pay

By Paul Rufus

19th Feb 2013

A quick look through other posts in this blog will show just how much online purchases have grown over the last couple of years. As purchases have increased, so have reports in the press about online fraud.

We integrated Sage Pay into Yetti in order to process credit and debit cards, so who better to give shoppers advice on how to avoid fraud when shopping online.

E-commerce transaction types - Authorise vs Deferred

By Sam Holman

8th Feb 2013

When you process transactions online you need to make a decision as to how and when you wish to take funds from your customers, and we are often asked to explain the basic options. So, here's your definitive guide to Immediate vs Authorise vs Deferred payments.

Payment gateways - A quick setup guide

By Martin Blackburn

8th Feb 2013

Your e-commerce site has just been built and populated with wonderful products that everyone wants to buy. But how do you take their money?

Scheduled maintenance - Monday 28th January 2012

By Sam Holman

24th Jan 2013

There will be some scheduled database maintenance across the Yetti platform on Monday 28th January which will briefly affect all sites. Read on for more details.

Cloud-based e-commerce platforms: the benefits

By Paul Rufus

22nd Jan 2013

As you’ll no doubt have already read (!?!) in my previous blogs, we took the decision to develop Yetti as a cloud-based e-commerce and content management platform when such things were in their infancy.

We felt that the ‘Cloud’ (and Rackspace’s version in particular) and a Software-as-a-Service provide exactly the flexibility and benefits that we were after for the platform.

Our decision has been vindicated as the number of other platforms and applications on this model have grown.

VAT on international sales

By Simon Latham

21st Jan 2013

Whilst Yetti has always supported European VAT calculations, we've recently added a new feature to the checkout which allows merchants to specify the countries that are applicable to pay VAT. If a customer chooses a shipping address within one of these countries, then VAT is added to the order, otherwise it won't be.

No matter what the size, the challenges are the same

By Paul Rufus

21st Jan 2013

No matter what the size the company, the challenges of marketing your business are pretty much the same. Indeed, this might be a broad statement, but fundamentally any business nowadays faces the problem of understanding customer buying behaviours and journeys across offline and online.

Some businesses are exceptionally good at it, while others simply fall short. Just ask HMV, Jessops and Comet.

E-commerce and retail events 2013

By Paul Rufus

17th Jan 2013

1 comment

Now we are a few weeks into the new year and the majority of us are back into the swing of work, you might be looking at attending a few e-commerce and / or retail events in 2013.

Conferences and seminars can be a great place to learn about the latest best practice, see what the latest e-commerce technology is and network with others in the industry.

Big thank you to Glen Richardson at justbought.it for putting the list together.

How site speed impacts on e-commerce sales

By Paul Rufus

29th Nov 2012

We've been using New Relic, which provides SaaS application performance management, on Yetti for a number of years. They very kindly provided some statistics on how site speed can impact on e-commerce performance such as revenue, conversions, page views and downloads.

I thought it would be useful to share them with you.

Yetti webservices - Now with OAuth 2

By Sam Holman

23rd Nov 2012

We've just shipped an update which expands on our existing method of authenticating with Yetti's webservices when writing third-party applications. We now support OAuth2. Read on for more.

'Shocking' e-commerce buying behaviours

What is 3D Secure?

Tips for fraud prevention from Sage Pay

E-commerce transaction types - Authorise vs Deferred

Payment gateways - A quick setup guide

Scheduled maintenance - Monday 28th January 2012

Cloud-based e-commerce platforms: the benefits

VAT on international sales

No matter what the size, the challenges are the same

E-commerce and retail events 2013

How site speed impacts on e-commerce sales

Yetti webservices - Now with OAuth 2

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